Telephone Triage

Due to the increased demand for GP appointments, from Thursday, 9 May 2024 we will no longer be having a telephone triage service on THURSDAYS. This will be replaced with a limited number of 'ON THE DAY' bookable appointments. 

Enhanced Access

Local GP practices have teamed up to improve the way we provide weekend and evening appointments for our patients. This new service will begin on Saturday 1st October 2022  and will mean that most people will be able to book weekend and evening appointments closer to where they live. For our patients we will be providing appointments at:

Flowers Health Centre and Norwood Medical Centre

Remote and face-to-face appointments can be made with a variety of GP practice staff including Doctors, Advance Care Practitioners, Nurses, Nurse Associates, Health Care Assistants, Physiotherapists and, Pharmacists. Initially appointments can be booked through you practice, but we will soon be adding the option for patients to book direct online and through NHS 111.

Click to find out more Sheffield http://www.primarycaresheffield.org.uk/ea-cluster-north-east/

Enhanced Access Service Privacy Notice

We have recently had a successful CQC inspection and been rated Good across the board  

STREP A

For further information & guidance regarding Strep A, please click on the link below:

Strep A - NHS (www.nhs.uk)

Vitamin D supplements for high risk Covid-19 patients

If you have received a letter from the NHS or Department of Health and Social Care and you are in within a high risk group and would like more information on the Government vitamin D scheme please click here: https://www.nhs.uk/conditions/coronavirus-covid-19/people-at-higher-risk/get-vitamin-d-supplements/

All other patients are encouraged to buy vitamin D supplements over the counter from a local chemist. Please do not ring the surgery to request vitamin D supplements if you are not already being prescribe them for other reasons.

Prescriptions

There are several ways in which you can order a prescription from the Surgery:

• Online Services, (we would encourage any patient who is able, to sign up for online access, enabling patients to order at a time that is convenient for them. 
  
• Email: (syicb-sheffield.elmlanesurgery@nhs.net ) enabling patients to order at a time that is convenient to them.
  
• in person (bring in a list of repeat medications and leave at reception desk.  We DO NOT take prescription request at the desk) 
• telephone between the hours of 10.00am and 12noon Monday- Friday. 

Please always allow 48 hours (2 working days) for your prescription request to be processed.

Home Visits 

Please remember in this busy time that home visits must be requested before 11am. All visits will be triaged by telephone by a GP to assess if a visit is needed. Please be aware a GP may advise you require hospital admission without seeing you in line with current Coronavirus guidelines. 

If you need help when we are closed, please call the surgery number and you will be given details of our out of hours service. You may also call 111, the free NHS non-emergency number or visit the walk in centre on Broad Lane. 

Sheffield Healthy Holiday- Support for families during the summer holidays

https://sheffieldhealthyholidays.org/

Face mask exemption card templates can be printed from the link below 

https://www.sheffieldccg.nhs.uk/Your-Health/useful-links-and-resources.htm

Universal Credit Information Sheet 

www.sheffield.gov.uk/universalcredit

Our latest Friends and Family test results are out please click here to see the results.

From 4 April we will be taking requests for the same day GP Triage from 8.30am until 11am Monday, Tuesday, Wednesday and Friday

Opening times for Bank Holiday and Staff Training can be found on our opening times page http://www.elmlanesurgery.com/page1.aspx?p=3&t=1